Q: Why are you not taking my return?
A: One of our core values is safety. Due to the rapidly evolving COVID-19 pandemic and our inability to monitor products that have left our stores, we are declining all returns (including refunds, store credits, and product exchanges) for the safety of our customers and associates.
Q: When will you start taking returns?
A: We continue to closely monitor the rapidly evolving situation and make decisions that allow us to operate clean warehouses. Out of an abundance of caution, we made the decision to temporarily suspend returns to protect the safety of our associates and customers, and there is NO ETA yet on taking returns= when you order from our site you are agreeing the item you have purchased is FINAL SALE.
Q: So the purchase I make is final sale, no returns or exchanges?